To initiate post-award transactions with RAS, DLCI administrators should submit a service request in RAM (the Research Administration Module). RAM collects the required information for each service request upfront, and allows administrators to search, filter, and manage requests.
Getting Started in RAM
If you're new to using RAM, review RAM Day One: Getting Started [PDF].
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DLCI administrators can be assigned one of two roles in RAM.
- Ticket Creator: Can create tickets and view or edit any tickets they’ve created. Can also view any tickets where they have been listed as a watcher.
- DLCI Manager: Can create, view, edit, manage, and reassign any tickets for their unit. Can also view any tickets where they have been listed as a watcher.
DLCI primary financial authorizers can assign roles using the Roles Database.
Service Requests in RAM
Learn how to create, manage, and organize service requests.
- Creating a Service Request [PDF]
- Searching and Filtering in RAM [PDF]
- Service Request Statuses and Types
Customize RAM Dashboard and Notifications
To optimize RAM for your work, you can change what widgets appear in your dashboard and control what email notifications you receive from RAM.
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